KM KUMD
🚨 Issue Support

Refund Policy

If you are not satisfied with your purchase, you may initiate a return within 30 days of receiving your order.

Eligibility for Returns

  • Items are in original, unopened packaging.
  • Items are in unused condition with all original tags and accessories intact.
  • A valid proof of purchase (order confirmation or invoice) is provided.

Return Shipping & Restocking

Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to our error (e.g. defective or damaged goods).

No Restocking Fee: We do not charge any restocking fee for eligible, verified returns.

How to Initiate a Return

Do not return packages without authorization. Contact our support team at support@micarso.com with your order number. Once approved, we will issue an RMA (Return Merchandise Authorization) number and provide the designated warehouse address.

Refund Processing

Once returned items are received and inspected, approved refunds will be credited back to your original payment method within 5-10 business days.

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